Refund Policy

At Goosecreeks, customer satisfaction is important to us. This policy explains the conditions under which returns and refunds may be accepted.

Return Period

Customers may request a return within 30 days after receiving their order.

Eligible Returns

• Item arrived damaged during shipping
• Item has a manufacturing defect
• Incorrect item was received
• Unused item returned in its original condition and packaging

Non-Returnable Items

• Items returned after 30 days
• Items that have been used or damaged by misuse
• Items returned without proof of purchase

Damaged Items

Damage claims must be submitted within 72 hours after delivery.

Refund Processing

Once the returned item is received and inspected, refunds will be issued to the original payment method.

Return Requests

To request a return, please contact us at:

Email: Support@goosecreeks.shop

Phone: 6128045337